Yep, the other reports are true.
they'll rip you off and not answer your calls.
I paid extra for 2 day shipping and after 5 days I still haven't received it or a refund. They told me on the phone that my item was supposed to arrive yesterday. It did not. They told me through email that my item was out of stock. When I called this morning I got hung up on and now they wont answer. I needed my item fast and didn't do my research. lessoned learned! Buyer Beware this business is either fake or just has horrible business standards!
Product or Service Mentioned: Eastern Lettering Shipping Service.
Monetary Loss: $23.