Placed order online to Eastern Lettering for a custom football jersey nameplate March 2. Finally received yet wrong item two months later.
Phoned to arrange a return for correct item, mailing it back at my own expense. It is now June 28, and no item. Phone to inquire of the order status, put me on hold, following by a busy signal. Tried to phone back, but instead got voice mail.
Tried to phone back multiple times only to get the same voice mail. I should have done some research on this company before committing to the transaction. Only now do I find that Eastern Lettering has many complaints against it, many of them mirroring my experience.
Do yourself a favor and stay away from doing any business with them. They took $50 from me, don't you be a victim.
Monetary Loss: $50.