I ordered 4 numbers on the 22nd Sept. I told them that I needed it before the 4th October.
I was told it would take 10 day and that I would get it in plenty of time. Not only did I not receive it in time.. It is now the 29th October and I still have NOT received them.
There excuse was that the numbers would take an extra 10 day for stitching (what a joke, since they should be ready to sent). Then I was told they were sent on the 7th October and was told it would take 10 days to arrive (I'm in Australia). After many emails and phone calls (NO ANSWER), they finally answered one of my calls and said it was sent on the 12th, where I told him that they assured me that it was sent on the 7th. He was not only RUDE but would tell me that the system says the 12th. LIE and another LIE.....
It is now the 29th October, I still have not receive the order and they DON'T answer the phone.
I needed the numbers for my husbands 50th Birthday..
It is amazing how crooked this company is and how they keep taking money from people and destroying their faith in people.
They are Theifs and Dishonest people. I lost $52.50.
I wish I had read all these complaints before I ordered
Product or Service Mentioned: Eastern Lettering Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $53.
I didn't like: Ceo, Time frame to recive items, Eastern lettering, Customer service.