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Not only can you not reach this place by phone, but the website is *** too. Nothing works, to include the part that lets you submit an email to them. This would not be a problem if they would answer their *** phones but they don't. Much like a crap basement birdhouse...
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1.0
#1334506
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Placed an order with these guys, and I got a confirmed order e-mail and then nothing for 2 months and counting. I can go on the website and track my order and they still show it as open order, but nothing has changed on this in two months and counting. I Tried to call,...
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1.0
I didn't like
  • Customer service
#1332189
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Eastern Lettering - Rude, confusing

Constant calling because they don't answer and voice mailbox is full. If you are lucky enough to get answer they put you on hold for 20 minutes then you are disconnected. I ordered twice and never got anything. Frustrating.
#1365428
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Eastern Lettering - Rude, confusing

No answer, if they do, you hold for 20 minutes then they disconnect.
#1365445
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In February 2018 I ordered 15 glue on letters for $19.67 but $109.67 was charged to my credit card. The next month there were 4 charges on my account: . $106.30, $19.67. $109.67 and another $109.67. Eventually they were credited, but on 6/18/18 I received a notice that...
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#1284232
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Eastern Lettering - Letters come off too easy.

Nameplate look good but letters should not come off this soon. Cold customer service, not a friendly website.
#1314133
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I placed an order for letters for an athletic jersey. After three weeks of only getting an email that the stitching had begun, I called to find out the status of my order as this was for a Christmas. I was lied to, repeatedly, that the order had been shipped (that is...
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1.0
I didn't like
  • Customer service
#1151058
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I placed an order for fabric letters and numbers for a single jersey, and received a confirmation. Did not receive a shipping notice. Called and left several messages. Only option because no one answers the phone. Wrote 3 emails before owner Ed Wood finally replied, 21...
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1.0
I liked
  • Website pictures
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I didn't like
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  • Eastern lettering
#1133493
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I ordered my letters from the phone and was sent a price for $59.00 and they sent me a email with the correct charge. They gave me a delivery time for two weeks but after the third week I called and he said it had been just shipped. Five days later I received the...
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1.1
#1115821
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Contact Eastern Lettering

Mailing Address:
EASTERN LETTERING
1318 S Main St Richmond VA 23230 USA
Wake Forest, NC 27588
USA
Phone:
(804) 420-4110
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Eastern Lettering Products and Services

Similar to Eastern Lettering

made a previous purschase with this company and received item months after placing order with excuses galore. they must have kept my credit card information as the following months credit card statement had another charge from them of $110. i called them over and over...
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1.0
#1110231
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