I have SF Giants 2010 World Series Ring Presentation Day jersey with metalic gold GIANTS across the front. I wanted CHAMPS and the number 10 on the back in the same applique.
I called Eastern Lettering explaining what jersey I had and what I wanted. They assured me they could do the job. I sent them my jersey and when I got it back, they had sewn on the standard Giants style lettering that does not match. When I complained they just stated that this was the proper official lettering.
I submitted photos back to them asking if the jersey looked correct. They then admitted that they did not have that style of applique.
I asked why if they did not have the matching style, why didn't they just send my jersey back instead of ruining it. I asked for a refund and compensation for the jersey and have been ignored.
Monetary Loss: $250.